Frequently Asked Questions
We understand that our clients often have questions about our wide range of cleaning services. Whether it’s carpet cleaning, end-of-lease cleaning, gutter maintenance, or upholstery care, our goal is to provide clear answers and peace of mind. Here are the most commonly asked questions to help you make informed decisions and understand the value of professional cleaning.
We proudly serve Melbourne, Geelong, and surrounding areas, offering both residential and commercial cleaning services.
Yes. We use eco-friendly, non-toxic products that are safe for children, pets, and people with allergies.
We recommend carpet and rug cleaning every 6–12 months, upholstery every 6–12 months, and curtains or blinds every 12–18 months depending on usage and exposure to dust or pets.
Yes. We provide flexible scheduling, including same-day services where possible, and 24/7 emergency support for water damage and flood restoration.
Absolutely. Our end-of-lease cleaning services are designed to meet real estate requirements, including carpets, walls, kitchens, bathrooms, and more, with a 100% bond back guarantee.
We offer both carpet cleaning and repair services, including patching, stretching, and fixing tears or wrinkles to restore the carpet’s appearance and safety.
Cleaning time varies by service and area size, but we use quick-drying and efficient methods to minimize disruption. Most carpets and upholstery are ready in 3–6 hours, while mattresses and smaller items may take less time.
Yes. Our professional team uses the right tools and methods for gutter cleaning, duct cleaning and repair, and window cleaning, ensuring safety and thorough results without causing damage.
Absolutely. All our services, including carpet, rug, upholstery, and mattress cleaning, target deep-seated dirt, allergens, and odors, leaving your home or office fresh, hygienic, and odor-free.
Yes. We provide customized cleaning solutions for offices, retail outlets, and commercial properties, ensuring professional, hygienic, and eco-friendly results tailored to your needs. Whether you need routine maintenance or specialised carpet cleaning services Melbourne businesses rely on, our team delivers a clean, safe, and welcoming environment every time.